United Grace Co., Ltd. (“United Grace”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect through united-grace.com, why we collect it, and how we use, store, and protect it.
1. Information we collect
We collect personal information you voluntarily provide when you fill in our contact form, namely:
- Full name
- Email address
- Phone or WhatsApp number
- A description of your current real estate situation
- Preferred language
We also automatically collect technical information about your visit, including IP address, browser type, referring page, and pages viewed. This is collected through standard server logs and basic analytics.
2. How we use your information
We use your information solely to:
- Respond to your inquiry and schedule a discovery call;
- Tailor any proposal we send you to your specific circumstances;
- Improve the content and accessibility of our website;
- Comply with Thai legal and regulatory obligations.
We do not sell, rent, or share your data with marketers, advertisers, or third parties for promotional purposes.
3. Third-party processors
We rely on a small number of trusted third-party processors to operate the site and respond to inquiries:
- Form submission: Formspree (USA) handles form delivery to our inbox.
- Hosting: Netlify (USA) hosts this website.
- Email: Google Workspace handles inbound and outbound email correspondence.
Each of these providers operates under its own privacy policy and security standards.
4. Data retention
We retain inquiry records for as long as needed to respond to you and, if you become a client, for the duration of our engagement plus any retention period required by Thai law. You may request deletion at any time (see Section 5).
5. Your rights
You have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate information;
- Request deletion of your personal information, subject to applicable legal retention requirements;
- Object to certain uses of your personal information;
- Withdraw consent at any time where consent is the basis for processing.
To exercise any of these rights, please email office@united-grace.com.
6. Cookies
This site uses only essential cookies required for basic functionality. We do not use third-party advertising or behavioral tracking cookies.
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children’s privacy
Our services are not directed to children under 18, and we do not knowingly collect personal information from them.
9. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “Last updated” date at the top of this page.
10. Contact
For privacy-related inquiries, please contact us at:
United Grace Co., Ltd.
Bangkok, Thailand
Email: office@united-grace.com